Privacy Policy

1. Information We Collect

To provide and optimize our Services, we collect the following types of information:

Information You Provide Directly

• Account Information: When you register for a Tosea.ai account, we collect your registration information, such as your email address and password. You agree to provide accurate, current, and complete information.
• Input Content: We collect all files (such as PDFs) that you upload to our Services and any prompts you provide to generate presentations.
• Payment Information: When you subscribe to our paid plans (e.g., Pro and Max), we collect the necessary information to process your payment through third-party payment processors (e.g., Stripe). This may include your name, payment card information, and billing address. Please note that we do not directly store your full payment card details ourselves.
• User Communications: When you contact us for support or inquiries via email (e.g., to [email protected]), we collect the information you provide in your communications.

Information We Automatically Collect

• Usage Data: We automatically collect information about how you interact with the Services, such as the features you use, the number of presentations you generate, the amount of credits consumed, and the dates and times of your access.
• Device and Log Information: We collect information about your device (e.g., operating system, browser type) and network information (e.g., IP address). This information helps us maintain the security and stability of our Services.
• Cookies and Similar Technologies: We use cookies and similar technologies to provide and support our Services, for instance, to maintain your logged-in state and remember your preferences.

2. How We Use Your Information

We use your information for the following purposes:

Providing, Maintaining, and Improving the Service

• To operate and administer your account, and to process your subscriptions and payments.
• To provide our core service of generating Output Content based on your Input Content.
• To diagnose technical problems and ensure the security and stability of the Services.
• To analyze usage trends to improve our Service features and user experience.

AI Model Training (Very Important)

• In accordance with the license you grant us in Section 5.3 of the Terms of Use, we may use your content (including both Input and Output Content) to train, optimize, and improve our artificial intelligence models, algorithms, and related technologies. This perpetual and irrevocable right applies to all service plans (including free and paid plans) and survives the termination of your relationship with us.
• We will take commercially reasonable measures (such as anonymization) to protect your privacy, but we cannot guarantee the complete removal of all personally identifiable information.

Communicating With You

• To send you Service-related notifications, such as account verification, subscription renewal reminders, or service updates.
• To respond to your inquiries and requests.
• With your consent, to send you product updates, offers, and marketing information that may be of interest to you. You may opt out at any time.

Legal Compliance and Safety

• To enforce our Terms of Use and other policies.
• To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
• To comply with applicable laws, regulations, legal processes, or governmental requests.

3. How We Share Your Information

We do not sell your personal information. We only share your information in the following limited circumstances:

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating the Services, such as cloud hosting providers (for data storage), payment processors (for handling payments), and underlying large language model providers (for processing your requests). We require these providers to use your information only for the purpose of providing services to us and to adhere to strict confidentiality obligations.
• Legal Requirements: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, or respond to an emergency.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Your Rights and Choices

• Account Information: You can access and update your account information at any time.
• Account Deletion: As stipulated in Section 7.1 of the Terms of Use, you can terminate your agreement by deleting your account. Please be aware that upon account deletion, you will no longer be able to access your account and content. In accordance with Section 5.3 of the Terms of Use, the license granted to us for AI model training remains in effect even after your account is terminated.
• Refunds: Your right to a refund is governed by our Refund Policy in Section 4 of the Terms of Use, including the specific conditions of the "7-Day No-Questions-Asked Refund Guarantee."
• Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in those emails.

5. Data Security

We employ industry-standard technical and organizational measures to protect the security of your information against unauthorized access, disclosure, use, modification, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. International Data Transfer

Our Services may be hosted and operated on servers located in various countries worldwide. This means your information may be transferred to and processed in jurisdictions outside of your country of residence, where data protection laws may differ. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this policy.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by posting a notice on our website or by sending an email to your registered email address, consistent with Section 10.1 of the Terms of Use. Your continued use of the Services after we post or send a notice about our changes means that you are consenting to the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]