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Frequently Asked Questions
Find quick answers to common questions
Credits & Billing
What happens if I run out of credits?
Do unused credits roll over to the next month?
How can I check my credit balance and usage history?
Refund & Cancellation
What is your refund policy?
How do I cancel my subscription?
Will I get a refund for unused credits after cancellation?
Usage & Features
What is the maximum PDF file size supported?
Why did my PDF parsing fail?
Can I edit the generated PPTX in PowerPoint?
Why are some images blurry in my presentation?
Account & Privacy
Is my uploaded content secure?
How do I delete my account?
Can I use Tosea.ai for commercial purposes?
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